Turn appointment questions into confirmed bookings.
BookingsBot helps customers choose a configured service, see available slots, provide the right details, and receive a booking reference. Your team gets a clean booking record and steps in only when the request needs judgement.
Physio assessment
Choose an open slotNandi Jacobs · 082 *** 6821 · first visit · knee assessment · Tuesday 10:00
Duration, location, participant rules, and preparation come from configured information.
Customers choose from the public schedule instead of guessing over chat.
Names, contacts, participants, purpose, and required fields arrive together.
The appointment, reference, status, and staff handoff remain visible.
A clear answer at every step.
BookingsBot turns a vague appointment message into a structured choice and record. Customers can also request changes, while policy exceptions and sensitive details stay with staff.
Physio assessment
ConfirmedConfigure. Offer. Capture. Record. Hand off.
Configure
Define services, duration, capacity, locations, public rules, booking windows, and required details.
Offer
Show only the dates and slots exposed by the workspace’s public booking schedule.
Capture
Collect customer and participant information without making staff reconstruct the request later.
Record
Create or update the appointment, status, reference, and change history in the booking workflow.
Hand off
Staff handle policy exceptions, refunds, clinical questions, sensitive requests, and unusual capacity needs.
The booking desk sees the day, not a pile of chats.
Appointments stay visible by service, time, customer, participant, reference, and status. Staff can focus on the exceptions while customers use a clear self-service path for normal booking actions.
Public availability follows configured slot, capacity, and policy rules.
Customers and staff can discuss the same appointment without searching message history.
Special requirements and exceptions arrive with the service, slot, person, and requested action attached.
Slots come from the configured public schedule. Missing, blocked, or conflicting availability is never invented in conversation.
A booking is confirmed only when the appointment exists with its real status and reference in the booking workflow.
Reminders, confirmations, deposits, and payment status run only through configured channels and hosted payment paths with evidence.
Make booking feel simple before your team gets involved.
Bring one service catalogue, a typical week, and the appointment questions your team answers every day. We will show how BookingsBot turns them into clear choices, booking records, and staff-ready exceptions.